Privacy Policy
Your privacy matters to us, here’s how we collect, use, and protect your information.
Privacy Policy
Privacy and data protection form the cornerstone of trust between an organization and its users. They shape how information is collected, handled, and safeguarded, ensuring every interaction upholds transparency, responsibility, and respect for individual rights.
At Protocol, we take your privacy seriously. Our Privacy Policy is designed to give you clarity about the information we collect, why we collect it, and how we protect it.
Information We Collect
We collect information that helps us understand your needs, improve our services, and ensure a secure and seamless experience.
Information You Provide
We collect information that you intentionally share with us, including:
- Name
- Email Address
- Phone Number
- Organization Details
- Information submitted through enquiry forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Device type
- Cookie identifiers
- Interaction patterns
- Pages visited on our website
How We Use Your Information?
We use the information we collect to offer reliable services, maintain security, and ensure a seamless experience.
01
RESPOND TO ENQUIRIES
We use your information to answer questions, understand your requirements, and offer the support you request.
02
DELIVER TRAINING AND SERVICES
Your details help us provide training programs, consulting services, and all related communication smoothly and efficiently.
03
IMPROVE WEBSITE PERFORMANCE
Technical data allows us to analyse usage patterns, optimise website speed, and enhance overall functionality.
04
ENHANCE USER EXPERIENCE
We use behavioural insights to refine navigation, simplify processes, and create a smooth and reliable browsing experience.
05
SHARE RELEVANT UPDATES
We may send service related notifications or important updates that help you stay informed and connected.
06
MEET LEGAL REQUIREMENTS
Certain information may be used to comply with applicable laws, safety guidelines, or regulatory obligations when necessary.
Cookie Policy
Cookie usage plays an important role in enhancing website performance, improving user experience, and ensuring secure and efficient browsing. Clear guidelines about how cookies work allow users to make informed decisions and maintain control over their online activity.
At Protocol, we are committed to transparency and user trust. Our Cookie Policy explains what types of cookies we use, why we use them, and how you can manage or disable them based on your preferences.
1. Introduction to Cookies
1.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They collect information to enhance functionality, remember preferences, and support analytics.
1.2 Why We Use Cookies
Cookies help improve website performance, provide personalised experiences, and ensure that essential features work correctly.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for core website functions such as navigation, security, and accessing protected areas.
2.2 Analytics Cookies
Analytics cookies help us understand how users interact with our website, which pages are visited, and how performance can be improved.
2.3 Advertising Cookies
We may use cookies from tools like Google Ads, Meta Pixel, and LinkedIn Insight Tag to measure campaign performance and deliver relevant ads.
2.4 Preference Cookies
These cookies remember your settings such as language or region, providing a more personalised browsing experience.
3. Third-Party Cookies
3.1 External Tools
Certain cookies may be placed by trusted third-party services integrated into our website.
3.2 Examples of Third-Party Cookies
Google Analytics
Google Ads
Meta Pixel
LinkedIn Insight Tag
CRM or form submission tools
3.3 Third-Party Responsibility
Third-party providers manage their own cookie data according to their policies.
4. How We Use Cookie Information
4.1 Website Performance
To analyse loading speeds, navigation patterns, and general user behaviour.
4.2 User Experience
To remember your preferences and improve overall website usability.
4.3 Security & Fraud Prevention
To detect suspicious activity and maintain a secure browsing environment.
4.4 Advertising Insights
To measure ad performance and display relevant content.
5. Managing or Disabling Cookies
5.1 Browser Settings
You can manage, disable, or delete cookies through your web browser settings at any time.
5.2 Impact of Disabling Cookies
Disabling certain cookies may affect website performance or limit access to specific features.
5.3 Opt-Out Options
Some third-party tools offer independent opt-out features for analytics or advertising cookies.
6. Policy Updates
6.1 Right to Revise
We may update this Cookie Policy to reflect changes in technology, legal requirements, or website functionality.
6.2 Notification of Changes
Updates will be posted on this page with a revised “Last Updated” date.
7. Contact Information
For questions or assistance regarding our Cookie Policy, please contact:
Protocol, Bangalore
Email: info@protocol.org.in
Additional Information
We may use trusted third party tools such as Google Ads, Google Analytics, Meta Pixel, the LinkedIn Insight Tag, and CRM or form management tools. These services help us analyse website performance, measure engagement, and improve the accuracy of advertising and communication.
We do not sell your personal data to any third party. Information may be shared only with authorised service providers who assist our operations or with government and legal authorities when required by law.
You may request access to your data, ask for corrections or updates, request deletion, or opt out of communication at any time.
For any data related requests, please contact: info@protocol.org.in
We use reasonable administrative and technical safeguards to protect your personal information. While we work to maintain secure systems, no method of online transmission or storage is completely risk free, and absolute security cannot be guaranteed.
Our website may contain links to third party sites. We are not responsible for the content, privacy practices, or security policies of external websites.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If such information is identified, it will be deleted promptly.