Learn how to approach problems with a solution-oriented mindset.

What is the problem?

Any situation that is complicated and brings about unwanted feelings or behaviours or owing to which progress is stalled can be called a problem.
Every day we face some or other kind of a problem, these could range from facing unwanted delays in your daily commute to an office or an escalation or a disagreement with your friend. Most of the time these problems can be overlooked but if a problem presents itself in a way wherein it requires immediate attention then it needs a solution.

How should a problem be approached?

If a problem is approached negatively with blame, ignorance or without any communication then the risk of it re-surfacing or coming up stronger always exists. To avoid being frantic, confused or disappointed always use the following skills and see progressive solutions being achieved.

What are problem-solving skills?

Problem-solving is a skill that is sought after currently. The reason is that it is not just one skill but an amalgamation of several skills because problems can present themselves in several ways and it is ideal to keep all these skills in your toolkit.

The topmost skills required to be a problem solver are:

1. Effective communication:

Good communicators can effectively explain complex problems and negotiate through conflicting opinions. They identify the best way to communicate ideas with different people and reach a commonly agreed solution. This helps in minimising any confusion.

2. Active listening:

In order to take in all the information on an issue, it is important to actively listen and pay attention to the manner in which things are being communicated. It helps you clearly understand different perspectives of the problem and how solving it can solve multiple issues.

3. Analytical mindset:

This mindset helps you dissect bigger problems into smaller chunks, critically analyse the impact, the origin and the effect and then figure out the most effective way to address it. It also helps you connect this problem to a previous problem you may have faced and find solutions on similar lines.

4. Research:

Researching helps you to come up with newer ideas to resolve an issue. It helps you in gaining knowledge about the unforeseen impact any of your solutions could create. This involves reading, talking to your team members or connecting with people who have dealt with similar challenges.

5. Creative thinking:

Certain problems may not be resolved through traditional ways and require out-of-the-box thinking. Creativity ushers in new ways to solve problems and also calls for fresh perspectives to see the issue at hand.

6. Decision making:

The last skill but the most important skill needed for problem-solving is to decide upon the solution. One needs to know how to weigh the pros and cons of every solution, assess the risk and then decide on the best solution.

How to solve a problem?

1. Identify and define the problem:

Identify the root cause and define it clearly to understand what is causing the problem and if there is a pattern that creates the problems.

2. Brainstorm the solution:

Find the solution either by researching or by talking to your peers and finding the best solution.

3. Evaluate the solutions:

Weigh the pros and cons and then choose the best solution in which the pros outweigh the cons.

4. Implement:

Implement the solution and tweak it if it needs any further changes or revisions.

Conclusion:

Problem-solving is a skill that can be highlighted in your resume and your career. It would also help you build and quantify on your other skills which will further elevate your career.
Being a problem solver requires someone to be calm in the case of an unforeseen situation while figuring out the best way forward. These skills also help in leadership as they enable the team morale to remain steady and look at the leader for a solution.

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